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  1. Wickr Inc.
  2. General

General

AWS Wickr

  • Account Take Over Protection for Non-SSO Accounts
  • How Do I Create a Room or Conversation?
  • Secure Shredder Fine Grain Controls
  • Keyboard Shortcuts on Desktop Devices
  • Add or Upgrade New Devices and Retain Your Wickr Content - SSO Only
  • How to Save Files and View Saved Files
See all 32 articles

Wickr Me

  • How do I adjust message destruct times?
  • I'm getting "Unsent" error messages when trying to send a message, what does this mean?
  • How does "Add Phone Number" Work on Wickr?
  • Why have my contacts become ‘unverified’?
  • How can I start a group conversation?
  • Can I log in using TouchID or FaceID?
See all 7 articles

Getting Started

  • Setup Azure AD SSO
  • Setup Okta SSO
  • How do I Add or Remove Users from a 1:1 or Group Conversations?
  • Auto-Destruction: Expiration and Burn-on-read (BOR)
  • Avatars
  • How to Install on Linux

FAQ

  • Bandwidth & QoS Requirements for Voice and Video Calls
  • Apple Device Troubleshooting
  • Green Dot - What is Presence (Active/Online/Idle)?
  • What is a Master Recovery Key?
  • Does Wickr cooperate with the government or law enforcement?
  • Issue: Windows App Shutting Down Suddenly
See all 63 articles

Privacy Concerns

  • How does Wickr respond to government requests for user information?
  • How Does Data Retention Work?
  • Is Wickr Open Source?
  • What kind of user information does Wickr share with analytics and bug reporting services?
  • Does Wickr protect my data from forensic tools?
  • Homograph Username Spoofing
See all 17 articles

Login Issues

  • My account is suspended!
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