It is Wickr’s policy to never share any user-identifying information related to your use of the Wickr app with any third-party service, period. We minimize the user and device identifying data collected while you are using Wickr. What little is collected is obfuscated to the greatest extent possible before being stored on Wickr servers.
Some third-party libraries and shared application services use their own APIs to collect device-related information. Crash reporting services, for example, collect this kind of information for the legitimate purpose of providing developers with enough technical information to fix bugs. In cases where these APIs include more sensitive fields like User ID, etc., Wickr ignores them or provides empty, random or non-identifying /obfuscated values to ensure that you are “anonymous” from the service’s point of view. Wickr also regularly reviews the data retained on the service side to ensure that our privacy goals are being met.
The Wickr app reaches out over the Internet to some of these services at various times during app use. This is normal – as some cloud services make network connections to initialize themselves or otherwise execute standard functionality. The only privacy related aspect of this behavior to note is that any interaction with a network service will expose your IP address.
Wickr thoroughly vets any third-party service used to understand if they pose a privacy risk. Wickr also strives to exceed privacy best practices regarding the user information we share with them. If we learn that any third-party services pose a privacy risk to you, we take swift action to remedy the issue, up to and including cessation of services. We stand by our privacy policy and our commitment to protect the privacy and security of our users.
If you have any reason to believe that a third-party service used by Wickr is abusing your privacy, please contact wickr-support@amazon.com
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