AWS Wickr User Activation Steps

Applies to:

Prior to getting started, make sure you or your IT administrator whitelists *wickr.com and donotreply@wickr.email. This will ensure successful and timely delivery of activation & verification emails.

Step 1:

Download and install the Wickr app from https://pro-download.wickr.com/

Step 2:

When first opening the AWS Wickr apps, you'll see a screen like this:

Desktop:

Mobile:

a) If your Team or organization has already set-up a Wickr Pro Network, you must wait for an invitation in your email from your Network Administrator inviting you to the network - start at Step 3 below.

b) If you would like to create a brand new Wickr Pro Network, and then invite others to join, you will enter your email (shown in the first screen) to begin creating your own new network think of a network as your own team secure collaboration space). Enter your email and click/tap "Continue" to get to the following screen. Click/tap "Get Started" to get an email sent and move to Step 3:

Desktop:

Mobile:

c) If you already have a Wickr account and are trying to sign in to a subsequent device, you will also enter your email and hit "Continue." The app will recognize you as a User and you will be able to log in.

Note: If you are signing in to an SSO Network (your admin would have sent an email with your SSO Company ID), you will use the "New User SSO Accounts" button beneath the "Continue" button in the first screen above.

Step 3:

If you've been sent an email like this, click the "Let's get started" or alternative link below it to verify your email address.

Step 4:

You will be taken to a browser by the link which will attempt to automatically open the Wickr app. If you do not yet have Wickr installed or the browser runs into any other issues opening the link, you can enter the invitation code manually in the Pro app.

Step 5: 

Create and confirm a password for your account.

Activation Completed:

You're in! You can now use Wickr Pro as everyone else is!

NOTE: To add (register) more devices to your account, you only need to enter your email in the app. Trying to register with the email a second time will give you an "Invalid Invitation" error.