How does Wickr respond to government requests for user information?

Applies to:

Wickr is committed to operating in an environment of complete transparency and to cooperating with law enforcement while respecting each individual's right to privacy.
 
Please see our Legal Process Guideline for more details on how we respond to government requests for user information.
 
Requests for the contents of communications require a valid search warrant from an agency with proper jurisdiction over Wickr. However, our response to such a request will reflect that the content is not stored on our servers and is not accessible to Wickr as it is always encrypted locally on user devices.
 
In the event Wickr does receive a law enforcement request for user information, Wickr's policy is to notify users of requests for their account information prior to disclosure, including providing the user with a copy of the request, unless we are prohibited by law from doing so. As soon as legally permitted, we will notify our users of requests for their information.
 
Wickr reports all law enforcement requests for users’ information in our semi-annual Transparency Reports (published in January and July). Should we receive an NSL gag order, we are committed to invoking the available statutory procedures to ensure judicial review of such order.