If you're trying to use Wickr Pro on a new device, you'll need to download the appropriate client. These are specific to Wickr Pro and will not work with our Messenger platform, so please keep that in mind.
You can find clients for Windows, OS X, Ubuntu, Android, and iOS here.
If your organization doesn't have Wickr Pro and would like your own private network, please reach out to us and we'll be happy to talk about setting up a demo!
For Wickr SCIF, you'll need the following clients, found here.