These articles are meant for our Wickr Pro platform, and do not apply to the Wickr Messenger app.
This is a collection of questions and answers that will help you with Wickr Me!
Here are articles that can help you get up and running using Wickr.
Here are some of the common questions we're asked!
These are common questions we get about how we handle your privacy.
Having trouble accessing the app? Check here and we might be able to help.
- Two Factor Authentication for Non-Single Sign On Users - Account Take Over Prevention
- How Do I Create a Room or Conversation?
- Secure Shredder Fine Grain Controls
- Sign-in to Wickr Pro with Google SSO Credentials
- Keyboard Shortcuts on Desktop Devices
- Add or Upgrade New Devices and Retain Your Wickr Content
- How to Save Files and View Saved Files
- Can Wickr Integrate with External File Management Solutions - Such as Box or Dropbox?
- Wickr Pro User Activation Steps
- Wickr Network Requirements
- What makes Wickr different from other productivity tools?
- I can't sign into Wickr after registering
- How do I adjust message destruct times?
- Setup Azure AD SSO
- Setup Okta SSO
- Create and Register a Wickr Me Account
- How do I Add or Remove Users from a 1:1 or Group Conversations?
- Auto-Destruction: Expiration and Burn-on-read (BOR)
- Bandwidth & QoS Requirements for Voice and Video Calls
- Apple Device Troubleshooting
- Green Dot - What is Presence (Active/Online/Idle)?
- What is a Master Recovery Key?
- Does Wickr cooperate with the government or law enforcement?
- How does Wickr respond to government requests for user information?